The polycom soundstation ip 7000 conference phone delivers outstanding performance and robust capabilities for organizations operating on sipbased voip platforms. The soundstation ip 6000 boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystalclear interactive conversations. The soundstation ip 7000 is the most advanced and expandable conference phone ever developed and is an ideal solution for boardrooms, conference rooms, auditoriums and executive offices. Ip 7000 combined download should be used where phones may be running. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Polycom ip 7000 firmware 3cx software based voip ip. It is the most advanced system available, perfect for executive offices, conference rooms, and board rooms. Its in the top 3 bestselling voip phones and has dozens of popular alternatives in the same price range, such as polycom soundstation ip 5000 or cisco cp8831k9. Soundstation ip 7000 multiinterface module soundstation. Voip phones software and firmware very old versions security risks. The soundstation ip 7000 has been discontinued and reached endofsales on june 30, 2019. The 22 khz frequency response is nearly cd quality audio, and is even greater than the capabilities of the human voice.
So what you have to do is open a web browser and point it to the ip of the polycom. I used the documation from the faq page see below the communitys voip faq contains this post here. Latest polycom uc software release polycom support. We have the users tied in with active directory and so ive created an user with the name and password i wanted. Extraordinary audio performance strong ip telephony feature set builtin voice bridge for multiparticipant conferences. Soundstation ip 7000 cannot place call i have downloaded both the ucs 4. Polycom soundstation ip 7000 product overview youtube. Polycom devices running firmware version 3 and lower must. The latest firmware was provided by polycom, firmware version 3.
Hi, we have 2 polycom ip 7000 with what it seems some interoperability issue with our pbx. Nov, 20 the polycom soundstation ip 7000 is an advanced ip conference phone complete with polycom hd voice technology and a robust suite of features for a top level conference experience. The polycom soundstation ip 7000 223040300001 is a breakthrough conference phone that is set for sipbased voip platforms. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom soundstation ip 7000 setup manual pdf download. Current ga release for microsoft lync for soundpoint ip and soundstation ip phones. Among polycom s most advanced conference phones, the ip 7000 is ideal for use in executive offices and board rooms, where quality is valued above all. I have another polycom 7000 on the network, i have exported that an renamed to. The ip 7000 is the most flexible and expandable conference phone ever developed. The soundstation ip 7000 has been replaced by the poly trio 8800 and trio 8500.
Polycom engineering advisories and technical notifications. Ip 7000 is a breakthrough conference phone that delivers outstanding performance and a robust feature set for sipbased voip platforms. My question has to do with the supported firmware via 3cx and the available firmware from polycom. When it is registered with the allworx the polycom icon in the upper left of the polycom screen will be solid black. Currently the latest software version uc software available for end users can be found here soundstation ip uc software 4. Soundstation ip7000 need to upgrade the firmware from 3. It shares the same sip phone software with polycoms awardwinning soundpoint ip products the most comprehensive, reliable and featurerich sip products in the industry, with proven interoperability with a broad array of ip pbx and hosted platforms.
Selecting a different language like deutsch dede from the webgui from the topright corners dropdown menu re. Set up a polycom soundstation 5000, 6000, 7000 for 3cx. The multiinterface module extends the connectivity and deployment options of the soundstation ip 7000 conference phone including daisychaining, external microphones, auxiliary audio output, and. Soundstation ip 5000 polycom collaboration solutions. Hello all, we just purchased a soundstation ip 7000 from cdw.
Hi all, weve got us a soundstation ip 7000 running the latest firmware 4. Polycom currently works with around 400,000 companies worldwide, helping them to access secure and engaging video, content, and voice solutions to enhance internal productivity and gotomarket. For information on using your phone with a computer calling application, see the user guide for the polycom soundstation ip 7000 phone, available from the. The ip 7000 appears to connect to filezilla fine it says it logs. Plus, the soundstation ip 7000 features a large multiline highresolution. Soundstation ip 7000 multiinterface module soundstation ip. Soundstation ip 7000 cannot place call poly community. Whether your conference rooms use analog lines today or youve already migrated to voice over ip voip telephony, the polycom soundstation duo teleconference phone delivers exceptional deployment flexibility for small and midsize rooms. Open up a web browser on your pc and enter the ip address following.
Our first ip 7000 conference phone eventually stopped functioning due to an issue with the firmware 4. Polycom factory reset and software upgrade youtube. The soundstation ip 7000 conference phone is a nextgeneration phone with a modern industrial design, and the latest advancements in polycom voice technology. Polycom soundstation ip 7000 conference phone youtube. The issue is the ip7000 is stuck in an endless reboot look with the updating bootrom message followed by the image not. Polycom realpresence group 310 is designed for smaller rooms with a single display. To upgrade to this version you will need to download the additional upgrader updater ip uc software 3. I therefore went to polycom web site looked up this model and downloaded the latest versions.
For more information, see simplified configuration improvements in polycom uc software 3. It delivers highfidelity audio from 160 hz to 22 khz, capturing both the deeper lows and higher frequencies of the human voice for conference. Start making your conference calls efficient and more productive with the soundstation ip 7000 today and be ready for polycom. Software release matrix for polycom vvx, soundstructure, obi edition phones. Polycom firmware update howto soundstation ip 7000 and other devices network firmware update duration. Soundstation ip 6000 polycom collaboration solutions. The polycom ip7000 is a breakthrough conference phone that delivers outstanding performance and a robust feature set for sipbased voip platforms. Application notes for polycom ip 7000 and avaya communication. Polycom soundstation 2 is ideal for small and medium conference rooms seating up to 10 participants. Default user name is polycom default password is 456. Support for the product will be available until 05312014. The issue is the ip7000 is stuck in an endless reboot look with the updating bootrom message followed by the image not compatible with the phone when using these files. Polycom soundstation ip 7000 voip conference phone refurbished.
Ip7000 update to newest firmware yes i am already aware of the basic steps to setup the phone for a new version. However, a second display output can be activated via an optional license key, providing the flexibility to add an additional monitor if needed. Upgrade soundstation ip 7000 hello bz, i have just edited the above link to the faq post to make it even more clearer what phones are supported on what versions. Soundpoint ip, soundstation ip and polycom vvx administrators guide 3. Polycom soundstation ip 7000 frequently asked questions. Is there a right procedure of upgrading the firmware without bricking the phone. Soundstation ip multiinterface module, a device which allows you to connect two polycom soundstation ip 7000 telephones together on a local network. Polycom soundstation ip 7000 user manual pdf download. It is provisioned using the 3cx instructions provided on their website and works without issue. The following steps are needed to configure soundstation ip 7000 so that it registers with avaya ip office. Jul 21, 2008 todays discussion will be on polycom and how to upload the latest firmware. Visit the voice support page and select your phone from the. Find polycom soundstation ip 7000 specifications and pricing. Polycom soundstation ip 7000 sipbased ip conference phone astounding voice quality and clarity from the worlds most advanced ip conference phone the polycom soundstation ip 7000 is a breakthrough conference phone that delivers outstanding performance and a robust feature set for sipbased voip platforms.
Polycom soundstation ip 7000 sipbased voip conference. The sound station ip 7000 features polycom hd voice technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystalclear interactive conversations. The standard for voice conferencing in small and midsize conference rooms. The speakerphone delivers exceptional performance and voice quality, making your phone conference calls clearer and more productive. For some of you this will be a repetitive read, if you have done this before, but for those just starting out in the industry, or just wanting to learn some new information on voip, then this is for you. To see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. Update polycom device firmware calltower solutions. Enjoy the same remarkably clear, polycom soundstation, conference phone experience in a smaller form thats optimized for executive offices and small conference room usability. Application notes for polycom soundstation ip 7000 and avaya. Polycom uc software release matrix for soundpoint ip and.
The ftp server is a service feature you can turn on in. I spent hours adjusting the gain settings using the polycom in. Soundstation ip 7000 poe is a very popular option at the top of the price range. To enable the component, see the user guide for the polycom soundstation ip 7000 phone, available from soundstation ip 7000 support page. This polycom soundstation malfunctioned a month after all support could be used. Understanding firmware upgrade software poly community. Unable to activate polycom ip 5000, 6000 and 7000 phones.
In 2018 plantronics announced the acquisition of polycom. Im looking for a newer firmware but the official page at polycom. Support for the product will be available until june 30, 2022. While trying to upgrade the bootrom on the soundstation ip 7000, i was unable to find the bootrom 4. Application notes for polycom soundstation ip 6000 and 7000. How to update polycom device firmware intermedia knowledge base. Ip 7000 sipbased ip conference phone astounding voice quality and clarity from the worldos most advanced ip conference phone the polycom.
It will just take a little time, some elbow grease and some hardware. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip call interoperability, and a modern design all at an affordable price. Page 12 user guide for the polycom soundstation ip 7000 conference phone connected to a polycom hdx system or polycom realpresence group system in unsupported voip environments instead of entering phone numbers, urls, and ip addresses from memory, you can access call lists, your local contact directory, and speed dial lists to place audioonly. The polycom vvx 101 is a oneline sip phone for a home office or sharedcommon areas delivering enterprise grade sound quality. This only applies to devices which are already running at least version 4. Polycom firmware update howto soundstation ip 7000 and other. It is the most advanced conference phone ever developed, and is ideal for executive offices, conference rooms, and board rooms.
Polycom soundstation ip 6000 andor 7000 with the avaya h. Polycom soundstation ip 7000 voip conference phone a stounding voice quality and clarity from the worlds most advanced voip conference phone polycom hd voice technology for outstanding clarity 20foot 7meter microphone pickup range for optimal performance and clarity connect two conference phones together to cover larger rooms. This soundstation ip7000 has feature rich sip software, outstanding hd voice technology and proven interoperability with a range of ip pbx and hosted platforms. Polycom soundstation ip 6000 220015600001 for poe no power supply included. User guide for the polycom soundstation ip 7000 phone. The ip 7000 worked, the ip 5000 made everyone sound like they were far away, whispering in the background. Hello, we bought an polycom soundstation ip 7000 and i am trying to integrate it to out cisco callmanager 11. Bring more participants into the meeting room with the second soundstation ip 7000 included in this multiunit connectivity kit. Wed like to change the language of the phone lcdscreen to a different language than english. Latest polycom uc software release latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure.
Latest maintenance release for soundpoint ip and soundstation ip phones for microsoft lync deployments deployments. Polycom soundstation ip 6000 is a very popular option at the top of the price range. Polycom soundstation ip 7000 voip conference phone voip supply. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. Polycom soundstation ip 7000 multiunit connectivity 2230. The soundstation ip 7000 is the first conference phone ever developed that has been capable of. It delivers highfidelity audio capturing both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there. The soundstation ip 7000 is an elite level conference phone designed for use with sipbased voip platforms. The factory loaded sip firmware on the phone was a 3.
Polycom soundstation ip 7000 operations such as inbound calls, outbound calls, hold, transfer, forward, conference, feature name extension fne, vlan tag, and polycom soundstation ip 7000 interactions with avaya sip enablement services ses, avaya communication manager, and avaya sip, h. Polycom soundstation ip 6000 vs soundstation ip 7000 poe. Soundstation 2 also provides natural, simultaneous, twoway conversation without the clipping or dropouts that. Polycom ip 7000 firmware 3cx software based voip ip pbx pabx. Mar 15, 2011 polycom soundstation ip 7000 for more information on polycom equipment, visit. Oct 31, 2012 this process can be used on any of the polycom sip phones which support 4. Its in the top 3 bestselling voip phones and has dozens of popular alternatives in the same price range, such as cisco cp8831k9 or polycom soundstation ip 5000. Just use solarwinds free tftp server and dump the firmware in tftproot. Polycom soundstation ip 7000 polycom soundstation ip 6000 2pcddqg done on a polycom soundstation ip 7000 settings.
The soundstation ip 4000 is being discontinued and will no longer be available for purchase after 08202009. How to update polycom device firmware intermedia knowledge. I tried looking up online and failed to find anything useful. The polycom vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. Split download file is recommended but requires that all phones are running bootrom 4. The polycom soundstation ip 7000 conference phone is designed for large meeting rooms, featuring a loud builtin speaker and a microphone pickup range of approximately 20 feet.
The below text were the steps i tried to take but was not successful in finding the material. The following equipment and software were used for the test configuration. Polycom soundstation ip 6000 manual upgrade simtex. Does any one know a quick and easy way of upgrading the firmware of one of these phones. The soundstation ip 4000 has been replaced by the soundstation ip 6000 and 7000.
14 1031 628 1258 1244 363 322 629 324 1070 721 1051 1487 1312 1003 633 832 940 1119 233 1349 1164 233 591 1332 1029 1488 809 296 218 1162 826 1447 1409 110